AMC Return Policy
RETURN MATERIAL POLICY
- No product will be accepted for return, replacement, or repair unless accompanied by a properly authorized RETURN MATERIALS AUTHORIZATION from Applied Motor Controls, Ltd.
- A Return Materials Authorization is VALID FOR 30 DAYS after it is issued.
IN-WARRANTY DEFECTS
- Product returned within the warranty period will be accepted for full credit, repair, or replacement without service charge.
- The decision as to either repair or replace a defective product shall be within Applied Motor Controls’ sole discretion.
NON DEFECTIVE PRODUCTS
- Only NEW and undamaged STANDARD products may be returned within twelve (12) months from the date of purchase. Custom-built or modified products CAN NOT be returned.
- Any qualified and approved restocking credit will be issued at the price paid at time of purchase.
- Products in resalable condition, shall be subject to a MINIMUM restocking charge equal to 25% of the paid price.
- Return transportation charges must be paid by shipping party.
Applied Motor Controls
319 Wolfe Road
San Antonio, TX 78216
(210) 524-1050
[iphorm id=”2″ name=”Online RMA Request Form”]